Terms & Conditions
Last Updated: October 2026
Welcome to Dorothy Prentice Aromatherapy®. By accessing or using our website, you agree to comply with these Terms & Conditions.
Please read these terms carefully before using our website or purchasing our products.
1. About Our Website
This website is operated by Dorothy Prentice Aromatherapy® and provides information about our fragrances, aromatherapy products, bath and body products, gift sets, collections, and related services.
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information displayed on the website are accurate.
However, product colors and appearance may vary slightly depending on your device, screen settings, photography, packaging updates, and other factors.
We reserve the right to correct errors, update product information, change prices, or modify product availability without prior notice.
3. Product Availability
Some products, collections, gift sets, or special items may be available only for a limited time or while supplies last.
We reserve the right to discontinue products or limit quantities available for purchase.
If a product becomes unavailable after an order has been placed, we will make reasonable efforts to contact you and provide an appropriate resolution.
4. Orders
When you place an order through our website, you are making a request to purchase the selected products.
We reserve the right to accept, decline, cancel, or limit an order where appropriate, including situations involving:
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Product availability
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Pricing or listing errors
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Suspected fraudulent activity
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Incorrect customer information
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Shipping restrictions
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Payment problems
If we cancel an order after payment has been received, any applicable refund will generally be issued to the original payment method.
5. Pricing and Payment
All prices displayed on the website are subject to change without notice.
Applicable taxes, shipping charges, or other fees may be added during checkout where required.
Payment must be successfully authorized before an order can be processed.
6. Shipping and Delivery
Shipping and delivery are subject to our Shipping & Returns policy.
Delivery estimates are not guaranteed and may be affected by carriers, weather, customs, incorrect addresses, holidays, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Returns, refunds, exchanges, and damaged products are governed by our Shipping & Returns policy.
Please review that policy before making a purchase.
8. Website Use
You agree not to use this website to:
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Violate any applicable law or regulation
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Attempt to gain unauthorized access to the website or its systems
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Introduce malicious software or harmful code
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Interfere with website operation
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Copy or misuse website content for unauthorized commercial purposes
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Impersonate another person or entity
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Submit false or misleading information
We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.
9. Intellectual Property
Unless otherwise stated, the content available on this website, including text, photographs, graphics, logos, trademarks, product names, designs, videos, written materials, and other content, is owned by or licensed to Dorothy Prentice Aromatherapy®.
Dorothy Prentice Aromatherapy®, its logos, product names, collection names, and other marks may be protected by applicable trademark and intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.
10. User-Submitted Content
If you submit comments, reviews, testimonials, photographs, feedback, or other content to us, you agree that you have the right to submit that content.
By submitting content, you grant Dorothy Prentice Aromatherapy® permission to use, reproduce, display, or publish the content for legitimate business, marketing, promotional, or informational purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.
11. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience and informational purposes. Dorothy Prentice Aromatherapy® does not necessarily control or endorse third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Your use of third-party websites is subject to the terms and policies of those websites.
12. Disclaimer
Our products and website information are provided for general informational and personal-care purposes.
Product information should not be considered medical advice, diagnosis, or treatment.
If you have allergies, sensitivities, medical conditions, are pregnant or nursing, or have concerns about using a particular fragrance, cosmetic, bath, body, or aromatherapy product, consult an appropriately qualified healthcare professional before use.
Always follow product labels and instructions.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Dorothy Prentice Aromatherapy® shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of our products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Dorothy Prentice Aromatherapy®, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website or violation of these Terms & Conditions.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will become effective when posted on this page unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
16. Governing Law
These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of the jurisdiction in which Dorothy Prentice Aromatherapy® operates, without regard to conflict-of-law principles.
Any disputes shall be handled in accordance with applicable law and the appropriate courts or legal authorities having jurisdiction.
17. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
Dorothy Prentice Aromatherapy®
Phone: 1 (703) 863-9464
Email: dprentice@aol.com
Website: DorothyPrentice.com