Last Updated: October 2026
Dorothy Prentice Aromatherapy® respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, contacting us, or subscribing to our communications.
This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment and transaction information
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Order history
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Information you provide when contacting us
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Information submitted through forms or newsletter sign-ups
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Website usage and technical information
We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website and customer experience.
How We Use Your Information
We may use your information to:
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Process and fulfill orders
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Process payments
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Deliver purchased products
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Provide customer service
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Respond to inquiries
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Send order confirmations and important service communications
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Send newsletters, promotions, special offers, and product updates when you have opted to receive them
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Improve our website, products, services, and customer experience
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Maintain website security
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Detect and prevent fraudulent or unauthorized activity
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Comply with applicable legal and regulatory requirements
Email Marketing
If you voluntarily subscribe to our email list, we may use your email address to send information about:
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New product launches
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Special offers
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Seasonal collections
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Gift ideas
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Promotions
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Company news
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Aromatherapy and wellbeing inspiration
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Unsubscribing from marketing communications does not necessarily prevent us from sending important transactional or service-related messages concerning an order you have placed.
Payment Information
Payments may be processed through third-party payment providers.
We do not need to store your complete payment card details on our own website in order to process your purchase. Payment information may be handled directly by the applicable payment processor in accordance with its own privacy and security practices.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and provide a better user experience.
Cookies may also be used by certain third-party services integrated with our website.
You may be able to manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect website functionality.
Third-Party Services
Our website may use third-party services for functions such as:
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Website hosting and operation
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Payment processing
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Shipping and order fulfillment
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Website analytics
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Email marketing
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Advertising
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Social media integration
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Security and fraud prevention
These third-party providers may process information according to their own privacy policies and applicable laws.
Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Information Sharing
We do not sell your personal information for monetary consideration.
We may share information with trusted service providers when necessary to operate our business and provide services to you, including payment processors, shipping providers, website service providers, email marketing platforms, analytics providers, and other vendors supporting our operations.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.
Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information through our website without appropriate consent, please contact us so that we can review and address the matter.
Your Privacy Choices
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the ability to:
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Request access to certain personal information
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Request correction of inaccurate information
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Request deletion of certain information
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Opt out of promotional communications
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Withdraw consent where processing is based on consent
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Dorothy Prentice Aromatherapy®
Phone: 1 (703) 863-9464
Email: dprentice@aol.com
Website: DorothyPrentice.com